Frequently Asked Questions
What is StepUpwards?
StepUpwards is an online training platform. We deliver comprehensive live online courses covering both technical skills and self-improvement in today’s fast-paced digital era. Tailored and live interactive courses are aimed to address ground-level needs and upgrade essential professional skills. Visit www.stepupwards.com to know more.
What are the different training courses offered?The course portfolio at StepUpwards can be divided into two main categories - skill development and personal development. These further branch out into subjects like productivity, sales & marketing, data science, technology, soft skills, wellness, etc. Visit https://stepupwards.com/explore to know more.
Can I customize the course?You can browse and select from hundreds of courses. The selected course is then further customized to meet your needs. Customization is the key to reaching the goal of every team that chooses this platform.
How is the training delivered?The training is instructor-led and delivered virtually (VILT).
What will be the duration and schedule of training?The duration and schedule for training are coordinated as per the instructor's recommendation and your preferences.
Will the training content be pre-recorded?No, the training is delivered live. There may be training resources to support the live training comprising PDF's, PPT's, videos, etc.
Can I access the recordings of the sessions?Yes, the sessions are recorded. Learners can access the recordings of training sessions in the StepUpwards Dashboard. This ensures that they can revisit what they've learned and can revise the material when the need arises to apply it at the workplace. The recordings of the training sessions can be accessed in your dashboard at https://dashboard.stepupwards.com/
Where does the training take place?The training takes place in the StepUpwards Conferencing Tool which has features such as screen-share, public/private chat, shared notes (for collaborative note-taking), breakout rooms, hand-raising option, polling, video sharing, and much more. This provides a complete, user-friendly, and engaging learning environment.
Can learners and clients coordinate with the instructor outside of training sessions?The StepUpwards Dashboard has a chat feature that allows learners, clients, and instructors to seamlessly communicate with one another, even outside of training sessions. If you haven't read the messages for a while, you will also receive an email reminder.
Is there a feedback loop?Learners are encouraged to submit interim feedback in the StepUpwards Dashboard after each training session. This will allow the instructors to incorporate the feedback and undertake any course correction that may be needed to further boost the take-home value of training.
How can I track the training progress?Clients can keep track of the learners’ progress via the assessment section of the StepUpwards Dashboard. Instructors give assignments for the learners to work on, and based on their performance the assessments are uploaded. Clients can also access reports that cover learner attendance, the number of times they’ve viewed the recordings, assessment scores, and comments, among others. This helps evaluate the training outcomes in a comprehensive manner.